Southeastern has completed its £2.6 million station improvements programme.

The collaboration between them and the Network Rail Alliance ensures their commitment to offering better customer experiences across South-East London, Kent and East Sussex.

Over 20 stations have seen improved facilities such as booking offices, toilets, waiting rooms and station ramps, which have either been added in, restored, modernised or modified to allow step-free access.

The works programme began in 2023, with the biggest project being undertaken at Margate, where the Victorian booking Hall and station café have been restored.

The station at Battle also saw its booking office restored, while the ticket office at Maze Hill was upgraded.

New enclosed waiting shelters have been built at Eltham, with wide sliding doors to accommodate wheelchairs, this style of shelter has also been built on both island platforms at Petts Wood Station but with additional universal toilets, which complements this station recent opening of its step free access lifts.

Orpington has also seen its toilets modernised on platform 2.

Step-free access improvement works under the Access for All scheme were also undertaken at Bexley, Herne Bay and Orpington.

Further enhancements across more of Southeastern’s stations are in the pipeline, including improvements to Beckenham Junction, Catford Bridge, Canterbury West, Faversham, and New Cross stations.

“We’re thrilled to see the completion of this £2.6m package of station improvements as it underlines our commitment to delivering better journeys for our customers. These upgrades will make a real difference to passengers, whether it’s easier accessibility, modernised facilities, or simply a more pleasant station environment. We know how important these enhancements are to the communities we serve, and we’re proud to work in alliance with Network Rail to deliver a better experience for everyone who travels with us.”

David Wornham, Southeastern’s Passenger Services Director