A new tool has been launched on the East Midlands Railway website, which will increase its accessibility. Those with language needs and disabilities should now find it easier to use their app and website.

Users of the website will be able to access language and accessibility support tools and can now customise their experience through Recite Me assistive technology.

The toolbar, which can be found at the top of the homepage or mobile app under ‘accessibility tools’, includes reading aids, styling and functionality options.

This will also feature a live translation for over 100 languages and have 65 text to speech options.

“The internet can be an incredibly intimidating place for those with access barriers, and those lacking the tools they need to adequately understand or communicate are at a significant disadvantage.

“These new tools will help our customers access all the information they require.”

Philippa Cresswell, Customer Service Director at East Midlands Railway

 “It is important to provide an inclusive online experience, where everyone can use our digital world in a way that best suits their needs.

“As more organisations provide accessibility tools online, those who face online barriers can access information and services hassle-free.”

Ross Linnett, Recite Me’s Founder and CEO