Transport technology company Transreport is encouraging passengers who need help when travelling to use its Passenger Assistance app.

Using the free app, passengers book accessible travel and request assistance. They can also communicate their access needs, reserve seats and provide feedback on services for their journeys.

Transreport launched the app for the UK rail industry in 2021, since when over 200,000 passengers have used it, with over 100,000 bookings per month.

Apple has praised the product’s standards of accessibility, and app users include high-profile athletes and disability activists and. The UK government has provided financial support to the Passenger Assistance app, which was shortlisted for the Scope Disability Equality Awards earlier this year.

More information about Passenger Assistance and how it can help improve accessible travel is available here.

Founder and Managing Director of Transreport, Jay Shen said: “We believe that everyone should have their access needs prioritised when travelling.

“Founded in 2016 with a simple vision to democratise transport, we provide the latest technologies to allow transport operators to better understand the needs of their passengers.

“Through smart technologies developed by the team, passengers’ access needs are instantly presented to train operators, quite simply, for a better journey.”