The Confidential Incident Reporting & Analysis Service (CIRAS) has today, Monday, 26th June, launched a new app that will help transport workers to raise their concerns about health, safety, and well-being simply and quickly and in confidence.

CIRAS is the transport sector’s confidential safety reporting hotline, and each year it receives hundreds of calls from people working in transport, including in the rail, bus and tram sectors.

Their concerns are listened to in confidence and sent to the company for resolution – helping to improve safety management and reduce risk.

The app has been developed in response to feedback from CIRAS members and transport workers and is available for free for both Google Play Store for Android and the App Store for iPhone devices.

Catherine Baker, director of CIRAS, said “Our members want to make it as easy as possible for their employees to feel listened to when they have health and safety concerns. Frontline staff asked us for a new phone app as ‘everyone has a phone these days’ and ‘you don’t have to wait – people get busy and might forget otherwise’.

“The more concerns we can listen to, the more insights we can share with our members, and the greater the opportunity for them to address risks that have been identified.”

Launching the CIRAS app at KeolisAmey Metrolink, health and safety manager Carole Mason said “The CIRAS app is a great addition to the channels our staff can now use to share their safety concerns with us and gives the opportunity to report on the go.

“I welcome any new intelligence about safety, health well-being risks, wherever it comes from. A CIRAS report provides detailed information that I can use to work with colleagues on resolution and can be a trigger for sharing learning and feedback more widely.”

A demo of the app in action can be seen by clicking here.