Hull Paragon station has welcomed a new technology upgrade aimed at providing passengers with a smoother and more convenient journey.

The newly installed automatic ticket barriers went live on Monday, May 22, ensuring a more secure and streamlined experience for rail users.

The introduction of these modern barriers, like those found in numerous stations across the country, serves multiple purposes to benefit both passengers and the overall station environment.

The automatic ticket barriers aim to reduce the number of passengers traveling without a valid ticket.

By implementing this technology, TPE ensures that all passengers have a fair and accountable ticketing system in place, promoting a more efficient and transparent ticketing process.

Furthermore, the barriers act as a deterrent against anti-social behaviour, creating a safer and more pleasant environment for all passengers.

The presence of these barriers serves as a visual reminder of the station’s commitment to maintaining a respectful and secure atmosphere, contributing to an overall positive passenger experience.

Enhancing security is another key aspect of the new technology. With the installation of these automatic ticket barriers, Hull Paragon station reinforces its efforts to provide a secure environment for passengers and staff.

The barriers help control access to the platforms, ensuring that only authorised individuals can enter, thereby bolstering security measures at the station.

The introduction of automatic ticket barriers at Hull Paragon station marks an important milestone in TPE’s ongoing efforts to improve the travel experience for its customers.

By investing in modern technology and embracing innovative solutions, TPE aims to create a more efficient, secure railway service.

TPE has taken measures to minimise queuing at Hull station by conducting a thorough analysis of passenger flows.

This examination, considering future passenger growth, determined the appropriate number of gates needed to maintain safe operations at all times.

The implementation of these automatic ticket barriers aims to enhance efficiency and reduce waiting times for passengers.

Staff working at the gates have the authority to allow non-rail users onto the platform if they are assisting a customer.

This discretionary decision acknowledges the importance of accommodating individuals who are supporting or helping TPE customers, ensuring a smooth and seamless travel experience for all.

Darren Higgins, Commercial Director at TransPennine Express, said: “Hull Paragon is a vitally important station for us and we are delivering on promises to make improvements at the station.

“The installation of the staffed gateline will help to create an even safer environment for our customers.”

The new barriers, similar to those found at many stations across the country, help to reduce the number of customers travelling without a valid ticket, discourage anti-social behaviour, and enhance security.

Darren added: “The introduction of automatic ticket gates at Hull Paragon interchange will provide customers with an added sense of security, ensuring those at the platforms are genuine rail travellers.

“The automatic gates also streamline ticket checks, meaning customers are able to move through the station more quickly and effectively. We’ve recently recruited nine new Revenue Protection Assistants, to ensure the safe operation of the gates and provide our customers with assistance as people get used to the new gatelines.”