c2c Is supported by both its structural engineers and Network Rail in the decision to close a section of platform 2 at Basildon railway station, and due to this 12-carriage trains travelling in the Southend direction will not be able to stop at Basildon for the foreseeable future.

The movement in the platform has risen considerably and is now observed to have reached a critical level.

Major works to resolve the underlying issue were in the planning stage by the rail operator for Basildon station but due to the level of movement increasing have been accelerated. The movement is thought to have increased as a result of the long period of hot and dry weather this summer, which has seen the underlying clay shrink over a majority of c2c‘s route.

Trains heading to London will continue to operate from Platform 1 as normal and will not be affected by the issue.

c2c Realise that the essential work will mean that customers travelling towards Shoeburyness will be inconvenienced especially over this long weekend, as large numbers of people make their way to London to pay their respects to the Queen.

The rail operator wishes to apologise to all of those impacted by the issue, however, safety on the railway is its main priority.

The complex repair work is expected to take a good period of time to rectify, with further investigation and a survey being undertaken before a programme of work can be shared.

People with accessibility needs who need assistance are asked to contact the c2c team via Passenger Assist: https://www.c2c-online.co.uk/help-feedback/passenger-assist/