Greater Anglia’s new app update became available on Thursday the 4th of August and provides a much faster and easier approach to buying tickets whilst giving customers increased flexibility.

The new app update will provide an array of new features such as Apple pay and the ability to alter journeys for passengers travelling in East Anglia

Customers are now able to buy tickets using Apple pay and can also add e-tickets to their Apple wallets. Using e-tickets is a great way to support Greater Anglia’s bid to create a sustainable railway by reducing the amount of paper waste.

The updated app also allows customers to apply for refunds alongside a feature which allows passengers to change their journeys.

Further changes on the app have seen travel updates which features information about disruption relocated to Announcements in ‘my account’ section and are clearly marked with a blue circle. Live travel updates are also featured on the home screen.

An orange button which has three lines in it features in ‘my tickets’ and is for scanning Smartcards. The orange symbol has been taken on by all rail operators throughout the country and will support customers when uploading Season or Flexi Season tickets on Smartcards via the app.

Improvements have also been made to journey information which displays all stops that the train is set to make and the times scheduled.

Customers can also purchase tickets using their railcards and benefit from discounts like Groupsave which allows groups of three or more the ability to save 1/3rd on fares when travelling together.

Martin Moran, Greater Anglia’s Greater Anglia’s Commercial and Customer Service Director, said: “Our app is very popular with customers and these updates will make train travel quicker and easier. We know how important clear information is while travelling, and the app provides information which is easy to access.

“For the best prices, customers should buy tickets direct from Greater Anglia, and we would like to remind people that we do not charge booking fees. We have many great value fares available, and the earlier people book, the more they can save.”

The app is free and can be downloaded from app stores.