Liverpool Lime Street station’s new booking office has been opened to the public, train operator Northern has announced.

The operator has worked with Network Rail to complete the project.

Northern manages the booking office which has four ticket counters including an accessible window.

More ticket vending machines, or TVMs, are now available on the station concourse.

New seating, water filling station and digital information screens are now all available at Liverpool Lime Street after the project was completed.

Chris Jackson, Regional Director at Northern, added: “I am confident that the significant improvements to Liverpool Lime Street station will help to enhance the overall experience for our customers – whether that’s buying a ticket, waiting for a train, or getting information about our services.

“We’ve worked closely with Network Rail on this project and are delighted to have the new facilities open as we continue to welcome more passengers back to the railway.”

“We are continuing to make sure our stations are welcoming places for customers and even small changes – like a new booking office – can make a big difference.

Karen Hornby, head of performance, customer relationship and stations for Network Rail, said: “Northern’s new booking office at Liverpool Lime Street is a brilliant addition for passengers travelling through the station.

Chris added: “Our A Better Way to Go campaign demonstrates the hard work that has taken place as we continue to transform rail travel in the north and I’d like to thank everyone who has been involved.”

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