Hull Trains back on track with safer travel tool after hibernation

Picture of Alan Holden

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Hull Trains back on track with safer travel tool after hibernation

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Train 802301 at Hull, new trains to London
Hull Trains Class 802301 at Hull // Credit: RailAdvent

Hull Trains have resumed services after a third period of hibernation due to the pandemic and lockdown.

To start, two services in each direction will operate on weekdays with an additional northbound service on Fridays. At weekends, there will be three services north and south. The number of services will increase from 17th May.

New technology has been introduced to show the level of passengers on board in real time and help with social distancing. Developed by First Rail, the parent company of , passengers can check how busy a train is via the Hull Trains website or app

Through a simple red, amber and green code, passengers can see how busy the Paragon trains are along with locations of toilets and priority seating.

Hull Trains 802 arrives into Hull

Louise Cheeseman, managing director for Hull Trains, said  “We’re really excited to be welcoming our passengers and staff back.”

“Welcoming people back onboard safely is vital to the future of the business. As an open access operator, we rely on revenue from train tickets sales. We want to make it as easy as possible for people to travel safely and this live tracking tool will play a big role in that.”

“It’s important that passengers feel that they can travel confidently with us. The Live Train Tracker will help people to make more informed decisions about travelling by train while we steadily reintroduce services and build the business back up.”

Louise added: “This is one of several measures we have put in place to keep people safe onboard, our seats are clearly labelled with spaced out seating and we have a dedicated cleaner on every journey. We are currently limiting the number of tickets available to maintain social distancing and this technology will make it easier for people to decide which carriage to sit in.”

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