Following on from the government announcement regarding the new restrictions, the Severn Valley Railway will be closed from Thursday 5th November until at least the 2nd December 2020.
The pubs, cafes and shops at the Severn Valley Railway will also close during this time.
All passengers who have booked for November will be offered a chance to rebook for December, and the railway has also confirmed that tickets for the Christmas events from the 3rd December will not be affected and will still go ahead (pending any further restrictions).
Helen Smith, the SVR’s general manager, said: “Customers who have booked tickets during November, which includes the first weekend of our Santa and Steam in Light services, won’t be able to travel on their assigned dates. We are sorry about this, but in line with the government announcement we must close the railway for this period.
“I want to reassure all customers who are affected, that they will hear directly from us in the coming days, and we’ll offer them an alternative booking in December or if we can’t accommodate them, a refund. Please don’t try and call us, because you may face a long queue to speak to someone. We promise we’ll contact you soon, on either the phone number or email address you provided when you booked.
“Even though we must close the railway to the public during the coming weeks, we will still be busy making preparations for our Santa, Steam in Lights and other festive services, which will run from 3rd December onwards. We know how much our visitors are looking forward to these, and we want to make sure you can enjoy a truly magical experience with the Severn Valley Railway.
“The carriages we’ll be using for these services have private compartments, so each group has its own exclusive space to travel in. We’ve received hugely positive feedback from passengers about our Covid-secure arrangements, and many comments about how safe people have felt travelling with us.”
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Responses
I do hope the Spectacular Severn Valley Railway, Eventually Reopens Back Up and Running once again.
My heart goes out once again, to the SVR, let alone to also those out there and within-between.