Network Rail has reassured passengers that they can use the rail network with confidence thanks to a range of measures that have been introduced to keep everyone safe.

Since the start of the pandemic, Network Rail has been working hard to make sure its stations and facilities are the most hygienic and in the best possible condition for passengers.

Additionally, deep cleans have been carried out in the toilet areas, whilst sanitiser and anti-viral treatment has been used on doors and handrails as well as other common touchpoints.

The number of staff at stations has been increased to provide information to passengers.

Other measures implemented include

• 20 of the biggest stations in the country, including Waterloo, King’s Cross and Birmingham New Street now have a vending machine, so passengers can buy face coverings, gloves, anti-bacterial wet wipes and hand sanitiser
• The 21-day cycle of Zoono, which is an anti-viral treatment that protects surfaces for up to 30 days
• One-way systems and floor stickers have been installed to help passengers navigate stations in a controlled way
• 250 hand sanitiser points introduced at stations
• Queuing systems put in place
• Cubicles, urinals and sinks marked out of use to maintain social distancing.

Andrew Haines, Network Rail chief executive, said: “I would like to thank passengers for following Government advice over the last few months. By only travelling if absolutely necessary, you have helped us to operate a reliable service for critical workers – such as doctors, nurses, carers and supermarket workers – who have needed to travel, and to keep the country connected by moving goods such as food and medicine by rail freight.

“Now, as lockdown continues to ease and the nation turns towards recovering from this pandemic, I look forward to welcoming more people back to the railway. We have significantly stepped up cleaning regimes and made sure there are more staff on hand to help with information so you can travel safely.”

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