Grand Central has announced that the £9m refurbishment of their Adelante train fleet has now been completed.
Customer across the Grand Central network will benefit from the improvements to the 10 Adelante trains. They all now have smart new interiors, with new flooring and new seats installed.
The toilet facilities have had a full refit, with baby changing and improvements to disabled facilities.
The refurbishment has taken 2 years to complete, and other improvements include LED lighting, improved catering facilities with barista coffee machines. Power sockets have also been installed for charging phones and laptops etc.
The trains which operate across Grand Central’s North East and West Riding routes have also had a full repaint inside and out.
The company have also launched a new ticket booking website and app for customers.
In the Spring 2019 National Rail Passenger Survey. Grand Central were named Britain’s best value rail operator for the eighth time
What did the officials say?
Dave Hatfield, Fleet Director at Grand Central, said:
“We are thrilled that our major Adelante fleet refurbishment programme is now complete. It has transformed our trains and brought them right up to date, with a modern and stylish fleet that is fully fit for the future.
“At Grand Central, we are committed to offering the best possible customer experience and listening to the improvements our customers would like to see. Thanks to our refurbishment, passengers can enjoy a comfortable, relaxing experience while travelling with us.
“As with any project of this scale and complexity, our team, partners and suppliers have worked tirelessly to deliver an end result which puts the comfort and convenience of our customers at the forefront. The feedback from passengers has been very positive to date, which we are delighted about.”
The announcement of the project’s completion comes at an exciting time for Grand Central as it is set to launch a new route between Blackpool and London Euston in 2020. The company has also recently been granted access rights by the Office of Rail and Road (ORR) to operate an additional daily return service between Sunderland and London Kings Cross until at least 2021.
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Responses
Perhaps Grand Central could introduce new direct routes such as London King’s Cross to Harrogate, Hartlepool, Whitby, Redcar Central, Saltburn, Darlington, Middlesbrough and Scarborough. As well operating existing direct services from London King’s Cross to Bradford Interchange, Leeds, York and Sunderland.