Transport for Wales is doubling the amount of free data that customers get onboard all their trains from 25mb to 50mb.
The increase will kick in from today, 1st November, and will mean that customers travelling on TFW trains will be able to stay connected at faster speeds for longer.
This investment goes hand in hand with Transport for Wales‘ commitment to invest £40 million in refurbishing their current fleet of trains and installing plug sockets and USB charging points.
With more services running than ever before on the Wales and Borders and Core Valley Line networks, the importance of keeping people connected has increased significantly. This will mean customers can send more emails, check social media, keep up-to-date with the latest news and check onward journey details in real-time.
Once your free data runs out you can still keep connected at limited speed throughout your journey.
Free WiFi was first introduced on the Wales and Borders network at the start of 2018 thanks to a £1.5 million Welsh Government investment in the fleet. And since then there has been a significant upturn in usage with customers taking advantage of the offer.
What did the officials say?
Customer Experience Director for Transport for Wales Colin Lea said:
“We know technology is never static so we have to keep looking at what we give our customers and seeking to improve wherever we can.
“Increasingly people need to be online whilst on the move and this will give our customers the confidence to know they can work or browse on our services for longer.
“We’re in the process of putting three pin plug and USB sockets on trains too so our customers should no longer need to keep an eye on their batteries.”
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Responses
And what do travellers on the Heart of Wales line say?
– Could we have some trains please? many cancelled or run short in the last month dumping passengers in Llanwrtyd or Llandrindod with no onward replacement buses
– Could we have some decent rolling stock? Not the 150s/153s that are forever breaking down
– Could we actually have Wi-Fi?
The presence of Wi-Fi doesn’t make a difference to most people as they have smart phones but actually running a rail service does and TfW need to spend more money on their core activity of running railways instead of wasting it on trivia.
[And perhaps RailAdvent should be a bit more critical rather than just re-posting press releases.]