Passengers are receiving a final reminder from Network Rail about work starting next week to replace and overhaul all three lifts at Watford Junction station over the next few months.

The much-needed replacements are part of Britain’s Railway Upgrade Plan, which will improve reliability for passengers, and the project will start on Monday 28 October and will take until February 2020.

To decrease the time needed to carry out the crucial work, all three lifts will be improved at the same time, meaning that all will be out of use for passengers.

Anyone who needs step-free access to trains is being advised to book assisted travel with London Northwestern Railway by calling 0800 024 8997.

Step-free access will still be available for passengers using platforms 1-6, including London Overground services between Watford Junction and Euston.

Platforms 9-10 can be accessed through the adjoining car park, with a shuttle taxi service to the main station ticket hall.

Trains which call at platforms 7 and 8 will have no step-free access.

During this period, extra staff and porters will be on hand at Watford Junction to help passengers with heavy luggage to get between platforms while the lifts are out of action.

You can book assisted travel by calling London Northwestern Railway’s Passenger Assist team on 0800 024 8997 or by visiting here.

Passengers should allow extra time for their journeys and to plan ahead on the National Rail Enquiries journey planner here.

What did the officials say?

David Sides, Network Rail route asset manager for buildings, said:

“Replacing the lifts at Watford Junction is much-needed because frequent breakdowns are hugely frustrating and inconvenient for passengers. We understand the lift upgrade at Watford Junction will be disruptive and we are working closely with station operator London Northwestern Railway to make everyone’s journey as easy as it can be during our work. We thank passengers for their patience while we make these vital improvements.”

Sarah Higgins, head of stations for London Northwestern Railway, said:

“We know improving the lifts at Watford Junction is a priority for our passengers and during this important work our staff will do all we can to ensure the travelling experience is as smooth as possible. We urge affected customers to plan their journeys carefully and to consider using alternative stations where appropriate.”

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