East Midlands trains aims to run a good service during industrial action

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East Midlands trains aims to run a good service during industrial action

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East Midlands Trains to launch new business booking system
Credit: East Midlands Trains

East Midlands Trains has confirmed that it is aiming to run a good service for its passengers on the days of industrial action announced by the RMT.

RMT has announced industrial action will take place on Saturday 20 July, Saturday 27 July and Saturday 3 August 2019.

Services to and from London are not impacted by the action at all and will run to the planned timetable.

The action by the RMT will affect senior conductors working on the train operator’s local routes.

However, is confident it will be able to run a good timetable for passengers on these routes, with plans for these days being finalised.

What did the officials say?

Adam Piddington, Customer Experience Director for East Midlands Trains, said:

“We’re really shocked that the RMT is planning this action.

“The fact is that these same contracts have been in place for six years, and were introduced in full agreement with the RMT, so it’s puzzling as to why these issues have now been raised.

Our customers expect us to run reliable train services seven days a week, including Sundays, and of course the contracts we have in place with our employees reflect that.

“However we are always happy to listen to feedback from our employees on their contractual terms and conditions.

“We are now working on our timetable plans for the affected days but are confident that we will be able to run a good service for our customers.”

Customers are advised to check the website, eastmidlandstrains.co.uk, for updates and service information.

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  1. Just in time before as East Midlands Trains is to be rebranded as East Midlands Railway as Abellio will be taking over the franchise from 8th August.

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