Transport Focus receives 100,000 responses to railway ticket office consultation
Transport Focus and London TravelWatch say they have received 100,000 responses to the consultation into the changes to ticket offices in England.
Tag: Transport Focus
Rail industry responds to ticket office plans
The Rail Delivery Group has announced plans for a consultation into ticket offices at railway stations.
Train operating companies announce review of ticket offices
Train operating companies have begun passenger consultations about plans to close a large number of ticket offices.
Fifty-three railway stations to introduce tap-in-tap-out
Fifty-three stations in south east England are to introduce tap-in-tap-out ticketing by the end of this year.
RMT union claims ticket offices are being closed by stealth
The RMT rail union has written to Transport Focus calling for an investigation into claims that ticket offices can no longer sell the cheapest rail ti…
Watchdog calls on Transport for Wales to improve its rail services
After months of disruption for passengers, Transport for Wales has been called upon by Transport Focus to deliver a more reliable rail service urgentl…
Turbostar’s get positive response in new research by Transport Focus
The research revealed that passengers in the Midlands who use Porterbrook's Turbostar trains feel they fit the bill in being both "modern and spacious…
c2c has the country’s most satisfied commuters
According to the latest research by Transport Focus, passengers using c2c are once again the most satisfied commuters in the country.
Great Northern’s passengers found to be most satisfied with train cleanliness
A survey by passenger watchdog Transport Focus reveals that Great Northern customers are most satisfied with the cleanliness of their trains
Avanti West Coast hosts a ‘Trackathon’ in a bid to find a name for its brand new fleet of Hitachi trains.
Avanti West Coast hosts a 'Trackathon' in a bid to find a name for its brand new fleet of Hitachi trains.