ORR publishes new guidance for heritage railways
The Office of Rail and Road and published new guidance for heritage railways to help them apply the requirements of Railways and Other Guided Transpor…
Tag: Office of Rail and Road (ORR)
ORR release statement on Jacobite steam train cancellations
The Office of Rail and Road has released a statement regarding the issues of concern found with the Jacobite steam train.
Further Jacobite steam train cancellations due to ‘issues of concern’ from ORR
West Coast Railways has announced more details of the Jacobite service suspension, which came into effect earlier this week.
Health and Safety Report focusses on climate change and workers health
In its latest Health and Safety Report, the Office of Rail and Road makes a number of recommendations that Network Rail must address.
ORR finds train performance worsened during 2022-23
Annual assessments from the Office of Rail and Road has found that train performance worsened during 2022-23, with 67.8% of trains arriving on time.
Regulator tells rail companies to improve passenger assistance
The Office of Rail and Road (ORR) has told the rail industry to provide more reliable assistance to disabled passengers.
Rail regulator review finds improvements in compensation claim process
The Office of Rail and Road has found that some companies need to do more to raise awareness of how and when to make a claim for compensation.
Passenger Assist used 3.5 million times in two years since launch
Over 3.5 million journeys by rail travellers with accessibility needs have been helped by an app that allows them to book the assistance they need.
Regulator launches market study of railway station catering
The Office of Rail and Road (ORR) is to investigate railway station catering, aiming to make the market work as well as possible for passengers.
ORR: Network Rail must focus on better train performance & core assets
The Office of Rail and Road (ORR) has today stated that it wants Network Rail to focus more on train performance and renewing core assets.